Privacy Policy
MEPL Privacy Policy
1. Introduction
At MEPL, we recognize that privacy is a fundamental right, especially in an era where digital transformation is key to progress. As a leading provider of innovative e-governance solutions, we are deeply committed to protecting the privacy and confidentiality of all personal and organizational data entrusted to us by government agencies, public sector organizations, and system users.
2. Our Commitment
Our mission to streamline government operations, improve public service delivery, and promote administrative transparency and efficiency is built on a foundation of trust. Safeguarding personal information is essential to maintaining that trust. We ensure that all data is collected, processed, stored, and shared in a lawful, transparent, and secure manner.
3. Scope of This Policy
- All personal and organizational information collected through MEPL platforms, services, applications, and websites.
- Government clients, public users, and individuals whose data is processed through our e-gov solutions.
4. Information We Collect
- Personal Information: Name, address, contact details, identification numbers, etc.
- Organizational Information: Data related to government departments, officials, and systems.
- Usage Data: Log files, IP addresses, browser type, device information, and system usage patterns.
- Communication Data: Feedback, inquiries, or communications received through our platforms.
5. How We Use Your Information
- Delivering and managing our e-gov solutions.
- Improving system functionality, performance, and user experience.
- Ensuring data security, compliance, and auditability.
- Communicating important service updates or responding to support queries.
- Generating anonymized statistical reports for internal analysis or service enhancement.
6. Data Sharing and Disclosure
MEPL does not sell or rent personal data. Information may be shared:
- With authorized government departments and agencies as per contract.
- With trusted third-party service providers under strict confidentiality agreements.
- When required by law, regulation, or court order.
7. Data Security
- Encryption of sensitive data in transit and at rest.
- Access controls based on roles and responsibilities.
- Regular security audits, vulnerability assessments, and monitoring.
8. Data Retention
We retain data only for as long as necessary to fulfill the purpose it was collected for, or as required by law, after which it is securely deleted or anonymized.
9. User Rights
Depending on applicable laws and the terms of engagement with the government clients, users may have the right to:
- Access their personal information.
- Request correction or deletion of inaccurate data.
- Withdraw consent, where applicable.
- Raise complaints regarding data handling practices.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Significant changes will be communicated through appropriate channels.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Data Protection Officer (DPO)
Mechatronics Energenics Pvt Ltd
3rd-4th Floor, New Patliputra Colony , Atal Path , Patna-800013, Bihar
info@mepl.tech
+91-9711789111
MEPL Privacy Policy
1. Introduction
At MEPL, we recognize that privacy is a fundamental right, especially in an era where digital transformation is key to progress. As a leading provider of innovative e-governance solutions, we are deeply committed to protecting the privacy and confidentiality of all personal and organizational data entrusted to us by government agencies, public sector organizations, and system users.
2. Our Commitment
Our mission to streamline government operations, improve public service delivery, and promote administrative transparency and efficiency is built on a foundation of trust. Safeguarding personal information is essential to maintaining that trust. We ensure that all data is collected, processed, stored, and shared in a lawful, transparent, and secure manner.
3. Scope of This Policy
- All personal and organizational information collected through MEPL platforms, services, applications, and websites.
- Government clients, public users, and individuals whose data is processed through our e-gov solutions.
4. Information We Collect
- Personal Information: Name, address, contact details, identification numbers, etc.
- Organizational Information: Data related to government departments, officials, and systems.
- Usage Data: Log files, IP addresses, browser type, device information, and system usage patterns.
- Communication Data: Feedback, inquiries, or communications received through our platforms.
5. How We Use Your Information
- Delivering and managing our e-gov solutions.
- Improving system functionality, performance, and user experience.
- Ensuring data security, compliance, and auditability.
- Communicating important service updates or responding to support queries.
- Generating anonymized statistical reports for internal analysis or service enhancement.
6. Data Sharing and Disclosure
MEPL does not sell or rent personal data. Information may be shared:
- With authorized government departments and agencies as per contract.
- With trusted third-party service providers under strict confidentiality agreements.
- When required by law, regulation, or court order.
7. Data Security
- Encryption of sensitive data in transit and at rest.
- Access controls based on roles and responsibilities.
- Regular security audits, vulnerability assessments, and monitoring.
8. Data Retention
We retain data only for as long as necessary to fulfill the purpose it was collected for, or as required by law, after which it is securely deleted or anonymized.
9. User Rights
Depending on applicable laws and the terms of engagement with the government clients, users may have the right to:
- Access their personal information.
- Request correction or deletion of inaccurate data.
- Withdraw consent, where applicable.
- Raise complaints regarding data handling practices.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Significant changes will be communicated through appropriate channels.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Data Protection Officer (DPO)
Mechatronics Energenics Pvt Ltd
3rd-4th Floor, New Patliputra Colony , Atal Path , Patna-800013, Bihar
info@mepl.tech
+91-9711789111